Payment policy
Payment Policy – EVERLY TORONTO
Version 0.1
Last updated: 20/11/2025
This Payment Policy outlines the terms and conditions related to payments made on the EVERLY TORONTO website. By placing an order with EVERLY TORONTO, you agree to the terms described below.
1. Accepted Payment Methods
We accept the following secure payment methods:
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Visa
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Mastercard
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American Express
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Shop Pay
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Apple Pay
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Google Pay
All payments must be made in full at the time of purchase. Orders will not be processed or shipped until payment has been successfully completed and verified.
2. Currency
All prices displayed on our website are listed in Canadian Dollars (CAD) unless otherwise stated.
If your payment provider operates in another currency, your bank or card issuer may apply currency conversion fees. EVERLY TORONTO is not responsible for exchange rate differences or additional charges imposed by your financial institution.
3. Payment Authorization
When you place an order, your payment method will be authorized and charged immediately.
If authorization is declined, the order will not be processed. In such cases, please verify your payment details or contact your bank or card provider.
EVERLY TORONTO reserves the right to cancel or refuse any order if payment is not successfully completed or if fraudulent activity is suspected.
4. Fraud Prevention and Security
We use secure encryption technology and trusted payment gateways to ensure that your payment information is protected.
To prevent fraud, we may:
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Conduct payment verification checks
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Request additional identification
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Delay or cancel suspicious transactions
If additional verification is required, our customer service team will contact you.
5. Failed or Cancelled Payments
If a payment fails or is interrupted:
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The order will not be confirmed
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No items will be reserved
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You may attempt to place a new order using a valid payment method
If a payment is charged but the order is not confirmed, please contact us immediately at:
📧 info@everlytoronto.com
6. Refunds
Approved refunds will be processed using the original payment method.
Refunds are typically issued within 7 business days after the returned item has been received and inspected, in accordance with our Returns Policy.
Processing times may vary depending on your financial institution. EVERLY TORONTO is not responsible for delays caused by banks or payment providers.
7. Chargebacks and Payment Disputes
If you believe there is an error with your order or payment, please contact our customer service team before initiating a chargeback.
Initiating a chargeback without first contacting us may delay the resolution process. EVERLY TORONTO reserves the right to dispute unjustified chargebacks and provide relevant documentation to the payment provider.
8. Taxes
Applicable taxes (such as HST, GST, or PST) will be calculated at checkout based on the shipping address provided.
Customers are responsible for ensuring that their billing and shipping information is accurate to avoid incorrect tax calculations.
9. Contact Information
If you have any questions regarding payments, billing, or refunds, please contact us at: